CIO Insight heeft onlangs een BI onderzoek gehouden naar de inzet van BI en de 'lessons-learned' bij bedrijven. Het afstemmen van BI met de strategie, het verbeteren van datakwaliteit en de integratie van data worden hierin als belangrijke punten genoemd om de waarde van BI te kunnen vergroten.
Just 26 percent of companies using
business intelligence have five or more years' experience with the
technology. Those new to BI should be encouraged by the success of
those who've gone before.
Overall, business intelligence is an IT success story: Our most
recent IT spending survey found that BI spending is increasing more
quickly
than spending on any other application. This month's survey reveals
that 72 percent of users say their BI efforts have had a major and
measurable
impact on their companies' bottom lines. But not all business
intelligence goals are being met, and there are problems beneath the
veneer of
satisfaction.
An overarching
question in this year's BI survey
is: Are companies
learning how to use BI better? The good news is that experience counts.
The longer a company uses BI, the wider BI usage spreads within the
organization, the more the organization tries to do with the technology
and the bigger the technology's contribution to the bottom line. That's
just what CIOs would hope to hear. This year's survey also looks into
the practices companies follow to achieve their BI goals.
We see a correlation between experience with BI, data quality
and development
of a clear strategy and vision
for business intelligence use. Still, many long-time BI users report
problems. Issues
of integration, accessibility and bringing users up to speed on how to analyze and use BI data dog this technology.
The value of BI increases with experience, but even veteran
BI users see room for improvement, and opportunities to gain more value from BI.
Top 5 Ways To Increase BI Value
| What are the most effective ways to increase the value your company gets from its business intelligence systems? |
| N=215 |
| Better align our business intelligence systems with our business strategy |
50% |
| Improve data quality |
47 |
| Better integrate our business intelligence systems with other systems such as CRM or ERP |
41 |
| Better understand end-user needs and requirements |
39 |
| Improve user training |
27 |
Finding 1: The BI Learning Curve Has Just Begun
Finding 2: Effectiveness Is a Sometimes Thing
Finding 3: BI Success Depends on Execution
Finding 4: Garbage In, Bad Intelligence Out
Finding 5: Weak Links in the BI Chain
Bron: www.cioinsight.com
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